Agent role

EchoReview Response Coordinator

A reply for every review, in your voice, before it sits public for a week.For local businesses whose star rating is the whole ballgame.
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Price

$200/mo

Replaces

whoever currently drafts your replies to Google, Yelp, and other reviews

  • Replies to every review
  • Stays inside your policy
  • Flags legal risk & fakes

Schedule

What it actually does, and when

A real operating rhythm, not a vague chatbot promise.

  • Any time you get a review

    Paste it in and get a ready-to-post reply in your brand voice, plus a short coaching note.

  • On demand

    A full review-response playbook for common scenarios, or a reply-readiness audit of your policies before you let it post publicly.

Connections

Live systems this agent can read

No connection required — replies from the brand voice and make-it-right policy you provide.

No connection required — replies from the brand voice and make-it-right policy you provide.

Output

Sample deliverable

Illustrative example with placeholder details — never a real customer's data.
Example deliverable — from a review-response playbook Scenario: Angry 1-star about service Reply: We're sorry this visit didn't reflect what we aim for, [Name] — we'd like to make it right. Please reach out at [contact] so we can help directly. Usage note: for a service complaint with no legal threat.

The math

A review response coordinator typically runs $2,000–3,200/mo, usually a slice of a part-time role in the US. The Review Response Coordinator agent is $200 a month — the same as every other role, and it never takes PTO.

Typical US range — a general estimate, not a quote for any specific hire. Over 5 agents and one is on us.

Every reply is a draft — you post it (or edit it) yourself; nothing goes live on a review platform automatically.

Works alongside

The rest of the customer department

3 teammates

Sage

Customer Support Rep

Porter

Order Desk Associate

Booker

Scheduling Coordinator

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